Posted on Tuesday 25th October, 2022

Welcome to Swim Central

Masters Swimming Australia welcomes you to Swim Central.

What does this mean for you?
Current 2022 Financial Masters members

  • Masters Swimming members who are financial for the current 2022 season have been transferred from SportsTG to Swim Central
  • In the next week keep an eye out for a password reset email to access your account on Swim Central which will come from noreply@swimming.org.au (please check your junk mail folder).

It will look like this…

The reset email will expire after 7 days after being sent.

  • As you are a current Masters Swimming member, DO NOT setup a new account in Swim Central, please wait for the password reset email.
  • You DO NOT need to purchase a membership as your membership is current to 31/12/2022 (if you are a current 2022 member)
  • If you don’t receive the password reset email, contact Kath at the National Office 
  • If the link in the password reset email has expired please go to   https://swimcentral.swimming.org.au/home to reset your password
  • If you need assistance with resetting your password please read the Help Sheet
    (How To Reset/Change My Password)

Masters members with a verified Swim Central Account

  • Some Masters Swimming members have already verified their profile in Swim Central  (For example; MSQ and MSSA members who migrated across earlier in the year to selected pilot swim meets)
  • These members WILL NOT receive a password reset email
  • If you receive one and have already verified your email and you have logged into Swim Central please disregard
  • If you have any queries please contact Kath at the National Office 

New Members and Lapsed (pre 2022 members) – more details on how to join to come

If you have any issues with resetting your password and get an error message – Token Invalid or the link has expired please follow the steps below to reset your password:

First step is to create a password or reset/change one if you have an existing SC profile. It’s important that you don’t re-register using a different email address. Simply follow the steps below to reset your password.

To Reset/Change Your Password

  1. From the Swim Central login screen select the ‘Forgot Password?’ option.
  2. Enter your email address that was used to set up your Swim Central account into the ‘Your Email’ field.
  3. Select ‘Send Request’.
  4. You will see a pop-up that lets you know the request was received
     
  5. An email will be sent to you from noreply@swimming.org.au 
  6. *Please check your spam/junk folders if you do not see an email in your inbox. Please note this can take up to 30 minutes
  7. This will open a ‘Reset Password’ screen within your internet browser.
  8. Enter your email address in the ‘Your Email’ field and then enter your desired password, then select ‘Reset’. Your password will need to contain at least 8 characters, with at least 1 uppercase letter and 1 number.
     
  9. You will be redirected to a ‘Your password has been reset’ screen.
  10. Select ‘Return to Log In’ , enter your email address and password to complete the sign in process. You are now in Swim Central.

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